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| Q |
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| A |
On most holiday rentals on the French Riviera, we are
pleased to offer comprehensive insurance at no
extra charge, i.e. it is included in the price of your
rental. For other locations, like Italy and the Caribbean,
insurance can be purchased at an exceptionally
competitive rate.× |
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| Q |
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| A |
When reserving a property, normally you will
see 'Insurance' as an included extra. If you see it as an
optional extra, then it is not included in that particular
property. We are constantly expanding the list of holiday
rentals that we offer free insurance on and hope to be
able to offer it on every worldwide rental soon.× |
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| Q |
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| A |
Thankfully not. The insurance is calculated on the price
of the rental and thus covers all people in the party. The
only thing we require is the name of the people who will
be staying at the accommodation. After booking, your
representative will contact you to arrange your party's
insurance.× |
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| Q |
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| A |
Yes, absolutely. Also, because your insurance is generally
included in the price of your rental, when you book your
holiday accommodation with us, you're not taking on any
risk. If you had to cancel for any reason, it wouldn't
cost you a cent.× |
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| Q |
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| A |
Of course. When you avail of our insurance product,
any monies that you transfer for either the deposit or the
full cost of the rental are covered. When you combine this
with secure online booking protected by SSL, the peace of
mind you have with dealing with a local, knowledgeable and
debt-free company, reserving your holiday accommodation
with us offers you the most complete and secure booking
experience.× |
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| Q |
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| A |
In that instance, each family is covered for their share
of the rental price. The rental isn't actually cancelled
of course because the family that hasn't cancelled will
still be staying at the villa. The family who have
cancelled will be covered for their share of the rental
price pro rata.× |
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| Q |
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| A |
Yes, some important items you may want to consider taking
out additional cover for are personal belongings and
emergency medical care or treatment. These items are not
included in your insurance.× |
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| Q |
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| A |
You are covered for damage and breakages up to the value
of €2,500. There is a €75 deductible on any
claims.× |
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| Q |
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| A |
Yes, the insurance product will still benefit you in terms
of renter's liability (i.e. damage, breakages) however you
won't be covered for cancellation or interruption if you
book within 10 days of your rental.× |
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| Q |
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| A |
First of all, we are always understanding of these
scenarios and we encourage you to contact us to discuss
your options. There may be an option to shorten the
holiday, adjust your holiday dates or your payment
schedule, cancellation may not be necessary. However, if
you do want to cancel, you are of course covered and you
will be refunded in full.× |
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| Q |
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| A |
Yes, you are covered by our insurance. You are covered if
your descendants/ascendants in the first degree are ill,
as well as sons-in-law, daughters-in-law, brothers or
sisters.× |
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| Q |
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Unfortunately not. You are not covered for force majeure,
weather conditions, natural disasters, meteorological
reasons, air traffic limitations however we encourage you
to discuss this scenario with your air carrier (if
applicable).× |
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| Q |
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Yes, don't worry. You are covered up to the value of
€1,500,000 for material damage due to water/flood,
fire or explosions. This offers great peace of mind when
renting accommodation and in some jurisdictions, is
actually mandatory.× |
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